ACT's B2B and B2C Sales Solutions
With our comprehensive suite of sales solutions, tailored for both B2C and B2B environments, we are committed to helping your organization achieve its sales objectives and exceed customer expectations. Whether you’re looking to enhance inbound processes for seamless order placement and personalized customer experiences or seeking outbound strategies for lead generation and customer win-back campaigns, ACT has the expertise and resources to support your sales initiatives.
ACT Delivers Better Sales Results! It is often the case that ACT outperforms our clients’ in-house sales team. This is made possible by our highly engaged employee owners, our delayered organization providing better feedback, our Total Experience Formula™ that removes friction from both your customers and our agents, our innovative sales playbook, coupled with a data-driven approach and advanced technology, ensures that every interaction with your prospects and customers is optimized for success.
Partner with ACT and unlock the full potential of your sales team to drive measurable results and sustainable growth.
ACT B2B & B2C Sales Services
At ACT, we offer a comprehensive range of sales solutions designed to empower your business growth and drive revenue generation across both B2C and B2B environments. Our inbound solutions focus on optimizing customer interactions and maximizing sales opportunities, while our outbound strategies are tailored to enhance lead generation and customer engagement.
Connect With Our Solution ArchitectsInbound Solutions
Outbound Solutions
Order Placement, Processing, and Fulfillment:
Streamline your order management processes and ensure timely fulfillment to deliver exceptional customer experiences.
Upselling and Cross-Selling:
Maximize revenue potential by identifying upselling and cross-selling opportunities tailored to each customer’s needs and preferences.
Product Recommendations and Information:
Provide personalized product recommendations and relevant information to guide customers through their purchasing journey.
Customer Onboarding:
Facilitate seamless onboarding experiences to onboard new customers quickly and efficiently.
Personalization:
Leverage customer data and insights to personalize interactions and offer tailored solutions that resonate with your audience.
Customer Acquisition Campaigns:
Develop targeted campaigns to attract and acquire new customers, driving growth and expanding your customer base.
Analytics and Reporting:
Gain valuable insights into sales performance, customer behavior, and campaign effectiveness with advanced analytics and reporting tools.
Cold Calling:
Initiate outbound calls to prospects to generate interest and nurture leads through the sales pipeline.
Lead Generation:
Identify and qualify potential leads to fuel your sales pipeline and drive business growth.
Appointment Setting:
Schedule appointments with qualified prospects to facilitate meaningful sales conversations and presentations.
Cross-Selling and Up-Selling Calls:
Capitalize on existing customer relationships to drive additional sales and revenue through cross-selling and up-selling opportunities.
Customer Win-Back Campaigns:
Re-engage dormant or lost customers through targeted win-back campaigns aimed at reigniting their interest and loyalty.
Product Demos and Presentations:
Showcase your products or services through engaging demos and presentations to highlight key features and benefits.
Follow-Up Calls:
Stay connected with prospects and customers through follow-up calls to address inquiries, provide support, and nurture relationships.
What Makes ACT’s Sales Service Different?
At ACT, we believe in delivering exceptional experiences. By recognizing and appreciating our repeat customers, we go beyond mere transactions. We strive to understand their evolving needs and preferences, offering solutions that truly resonate with them.
Learn More About ACT
Innovative Sales Process
Our 6-step innovative sales process focuses on recruiting top talent, providing comprehensive sales leadership training, optimizing CRM pipeline management, leveraging advanced technology, crafting perfect offer scripts, and ensuring simple trusted compliance. By following this proven framework, your sales team can achieve greater efficiency, effectiveness, and success in closing deals and driving revenue growth.
The ACT Sales Playbook
Our sales playbook is designed to equip your sales team with the knowledge, skills, and resources needed to succeed in today's competitive marketplace. Through continued education, lead research, objection handling, and advanced sales methodologies, we empower your team to deliver exceptional sales experiences and drive meaningful results.
Cross Data Silo Visibility
Thanks to our proprietary tool, the Total Experience Formula™, we break down silos, giving our clients holistic views to each customers’ profile. This enables our CoPilot to recommend cross sale and up-sell opportunities real-time. Armed with this rich data, our agents not only expedite the application and approval process but also offer tailored cross and upsell recommendations on financial products.
AI-Powered Intelligent & Dynamic Sales Scripting
The ACT CoPilot, using the holistic data visibility made possible by the Total Experience Formula™, improves performance by assisting agents with real-time insights, guided selling, objection handling, workflow automation, and performance monitoring.
Agent Profile | Recruiting | Training
ACT’s world-class agent sales training includes gamification, role playing sessions, skill transfer, process training, coach back sessions and mentorship.
Frictionless Customer and Agent Experiences
ACT’s world-class agent sales training includes gamification, role playing sessions, skill transfer, process training, coach back sessions and mentorship.