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ACT Expands Global Footprint with New Site in Johannesburg, South Africa

Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024 – ACT, a leading Business Process Outsourcing (BPO) company, is pleased to announce the opening of its newest site in Johannesburg,…

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Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024

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ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

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Trends to Watch | Transformational Role of Outsourcing

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Photo of Johannesburg city

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ACT Expands Global Footprint with New Site in Johannesburg, South Africa

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Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024

Customer Contact Center Technology Award Social

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ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

Portrait of a Female Customer Seeking Advice from Retail Home Electronics Expert. Young Lady Explores Modern TV Options. Shopper Evaluating Latest Television

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Trends to Watch | Transformational Role of Outsourcing

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ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer

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Trends to Watch | Evolving Customer Expectations

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ACT Expands Operations in South Africa: Enhancing Global Outsourcing Capabilities

Customer Service agent in an office

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Is AI and Call Center Automation Hurting CX and CSAT Scores?

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ACT Named to Newsweek’s List of the Top 100 Global Most Loved Workplaces for 2024