The latest news on ACT.
Sep 23, 2025
ACT to Showcase AI Innovation and Total Experience Solutions at CX BFSI East in Miami
ACT is proud to announce our sponsorship and participation at CX BFSI East, taking place October 14–15, 2025, at the Miami Marriott Biscayne Bay in Miami, Florida. This premier event brings together senior executives and technology leaders from across the…
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Sep 16, 2025
Advanced Call Center Technologies Awarded 9 Best-In-Class Most Loved Workplace® Awards in 2025
Philadelphia, PA – September 16, 2025 – Advanced Call Center Technologies (ACT), the 100% employee-owned global leader in customer care and Total Experience (TX) solutions, has been certified as a Most Loved Workplace. Additionally, ACT earned nine distinct Most Loved…
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Sep 11, 2025
ACT Named Operational Powerhouse for Customer Experience Excellence at State of HubSpot Awards
Advanced Call Center Technologies (ACT) Recognized by New Breed as Winner of the Operational Powerhouse Award in the 2025 State of HubSpot Awards Philadelphia, PA, September 3, 2025 — ACT, a full-service customer experience provider, has been named the winner…
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Sep 23, 2025
ACT to Showcase AI Innovation and Total Experience Solutions at CX BFSI East in Miami
ACT is proud to announce our sponsorship and participation at CX BFSI East, taking place October 14–15, 2025, at the…
Learn MoreSep 16, 2025
Advanced Call Center Technologies Awarded 9 Best-In-Class Most Loved Workplace® Awards in 2025
Philadelphia, PA – September 16, 2025 – Advanced Call Center Technologies (ACT), the 100% employee-owned global leader in customer care…
Learn MoreSep 11, 2025
ACT Named Operational Powerhouse for Customer Experience Excellence at State of HubSpot Awards
Advanced Call Center Technologies (ACT) Recognized by New Breed as Winner of the Operational Powerhouse Award in the 2025 State…
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ACT Expands Central American Presence with New Site in Guatemala
Philadelphia, PA – March 26, 2025 – Advanced Call Center Technologies (ACT) has been recognized on a prestigious list celebrating…
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ACT Named a Top Employer for Women in America for 2025
Philadelphia, PA – July 30, 2025 – Advanced Call Center Technologies, LLC (ACT) has once again been recognized on a…
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ACT Celebrates 25 Years of Community Partnership in Harlingen, Texas
Milestone silver anniversary highlights employee-owned customer care leader’s commitment to exceptional service and community investment HARLINGEN, TX – Advanced Call…
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ACT Strengthens Global Presence with New Philippines Operations
Expansion into Southeast Asia’s Premier BPO Market Enhances Service Delivery Capabilities Philadelphia, PA – June 9, 2025 – Advanced Call Center…
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ACT Earns National Recognition as One of America’s Top Employers for New Graduates in 2025
Philadelphia, PA – May 20, 2025 – Advanced Call Center Technologies (ACT), a global leader in customer care and Total…
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ACT’s President & CEO, Hunter Croft, to Speak at SOCAP International Retail Summit
Hunter Croft to Share Insights on the Total Experience Approach, Highlighting the Critical Link Between Customer, Employee, and User Experiences…
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