The latest news on ACT.

Aug 15, 2024

ACT Expands Global Footprint with New Site in Johannesburg, South Africa

Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024  – ACT, a leading Business Process Outsourcing (BPO) company, is pleased to announce the opening of its newest site in Johannesburg,…

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Jul 25, 2024

Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024

ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women Women account for 50% of the CX leader’s senior leadership team. Philadelphia, PA, July 25, 2024 – ACT (Advanced Call Center Technologies, LLC), a…

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Jul 19, 2024

ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

ACT’s Total Experience Solutions honored for improving customer service technology and improving the customer experience Philadelphia, PA, July 19, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience (CX) leader, announced today that…

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Aug 15, 2024
ACT Expands Global Footprint with New Site in Johannesburg, South Africa

Strategic Expansion in South Africa Addresses Growing Demand for High Performance Customer Experience Solutions Philadelphia, PA, August 15, 2024  –…

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Jul 25, 2024
Forbes Ranks Employee-Owned ACT in the Top 100 on America’s Best Employers for Women 2024

ACT (Advanced Call Center Technologies) announced as top ranked BPO on Forbes list of Best Employers for Women Women account…

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Jul 19, 2024
ACT Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

ACT’s Total Experience Solutions honored for improving customer service technology and improving the customer experience Philadelphia, PA, July 19, 2024 – ACT…

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Jun 20, 2024
ACT Expands Norman Call Center Facility, Solidifying Position as Area’s Largest Employer

Norman, OK, June 20, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned customer experience…

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May 22, 2024
ACT Named to Newsweek’s List of the Top 100 Global Most Loved Workplaces for 2024

ACT Ranked 76th Among 100 Global Companies Recognized for Employee Sentiment and Satisfaction New York, NY (May 22, 2024) –…

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Apr 25, 2024
ACT Wins 2024 Stevie Award for Customer Service Outsourcing Provider of the Year

ACT Employee Experience Solutions Recognized at the 18th Annual Stevie Awards for Sales & Customer Service Philadelphia, PA, April 25,…

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Mar 28, 2024
ACT Receives 2024 CUSTOMER Magazine Product of the Year Award for Second Year in a Row

ACT’s Total Experience Solutions Honored for Exceptional Innovation Philadelphia, PA, March 8, 2024 – ACT (Advanced Call Center Technologies, LLC),…

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Feb 14, 2024
ACT Named on Forbes America’s Best Employers 2024 List

Philadelphia, PA, February 14, 2024 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…

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Sep 13, 2023
Customer Magazine Recognizes ACT with 2023 Customer Experience Innovation Award

Philadelphia, PA, – September 13, 2023 – ACT (Advanced Call Center Technologies, LLC), a total experience (TX) innovator and 100% employee-owned…

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