Working at ACT.

At ACT, we’re committed to placing you on a fulfilling career path, and going above and beyond to provide an amazing workplace for our people. See what life is like at ACT.

Core values we live by.

Do the right thing.

Do the right thing.

Be honest, be brave, and act with integrity for the good of our employee-owners, clients, and customers.

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Own the experience.

Own the experience.

As Employee-Owners, we are responsible for our actions, our outcomes, and the experience we create.

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Come as you are.

Come as you are.

At ACT, everyone has a path to success and a team to embrace them. We believe that what makes us different is what makes us stronger.

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Grit is good.

Grit is good.

Excellence has no limits. We can't be stopped, and we never give up! Through every experience, we dig deep and challenge ourselves as a team, coming out stronger every time.

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Be inventive.

Be inventive.

We are in relentless pursuit of new ways to delight our clients. Our innovations are a direct result of our experience, creativity, and teamwork.

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We are customer-focused.

We are customer-focused.

We listen and actively engage in raising the bar on client expectations. Going above and beyond is in our DNA. Our customers know they are our priority.

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Life at ACT.

The latest on ACT.

Sep 23, 2025
ACT to Showcase AI Innovation and Total Experience Solutions at CX BFSI East in Miami

ACT is proud to announce our sponsorship and participation at CX BFSI East, taking place October 14–15, 2025, at the…

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Sep 16, 2025
Advanced Call Center Technologies Awarded 9 Best-In-Class Most Loved Workplace® Awards in 2025

Philadelphia, PA – September 16, 2025 – Advanced Call Center Technologies (ACT), the 100% employee-owned global leader in customer care…

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Sep 11, 2025
ACT Named Operational Powerhouse for Customer Experience Excellence at State of HubSpot Awards 

Advanced Call Center Technologies (ACT) Recognized by New Breed as Winner of the Operational Powerhouse Award in the 2025 State…

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